Terms & Conditions
Please take a few minutes to review these terms and conditions. Teamson UK Ltd. reserves the right to update or modify these terms and conditions at any time without prior notice. These terms and conditions apply to your access and use of the websites; teamson.eu. Your use of our websites constitutes your agreement to follow these terms and conditions and to be bound by them.
1. In General
1.1 These terms and conditions govern the sale and purchase of products through Teamson.eu
Please take a few minutes to review these terms and conditions. Teamson UK Ltd. reserves the right to update or modify these terms and conditions at any time without prior notice. These terms and conditions apply to your access and use of the websites. Your use of our websites constitutes your agreement to follow these terms and conditions and to be bound by them.
The websites will contain links to third party websites, which are not operated by Teamson UK Ltd. Teamson has no control over these linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms and conditions of each particular site.
1.2 You will be asked to give your express agreement to these terms and conditions before you place an order on our websites.
1.3 This document does not affect any statutory rights you may have as a consumer (such as rights under the Sale of Goods Directive or the EU Consumer Protection Regulations).
2. Interpretation
2.1 In these terms and conditions:
(a) “we” means Teamson UK Ltd; and
(b) “you” means our customer or prospective customer,
and “us”, “our” and “your” should be construed accordingly.
3. Order Process
3.1 The advertising of products on our website constitutes an “invitation to treat” rather than a contractual offer.
3.2 No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this Section 3.
3.3 To enter into a contract through our website to purchase products from us, the following steps must be taken: You must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details; once you are logged in, you must fill in the details where applicable and confirm your order and your consent to these terms of sale; you will be transferred to our payment service provider’s website, and our payment service provider will handle your payment; we will then send you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.
3.4 You will have the opportunity to identify and correct input errors prior to making your order by following the instructions detailed in the purchasing process.
4. Product
4.1 The following types of products are or may be available on our websites from time to time: Wooden Toys, Room Decor, Pet Accessories, Indoor/Outdoor Furniture, Outdoor Accessories and Nursery Furniture.
4.2 We may periodically change the products available on our websites, and do not necessarily undertake to continue to supply any particular product or type of product.
4.3 From time to time there may be information on our websites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Teamson UK Ltd, reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you do not wish to continue your purchase after pricing or other information has been corrected, please contact us right away at support@teamson.co.uk or +44-1952-916050 and we will work with you to cancel or return your order. If goods ordered are not available, you will be notified by email and you will be given the option for alternatives, to wait until the stock is available or to cancel and receive a full refund.
4.4 We do our best to accurately represent the items in our photography. However, as we have no control over the equipment you use to view the products (monitor colours, resolutions etc), we cannot guarantee colours will be exactly as they appear on the website.
4.5 Any information regarding sizing of products is included as a guide only. If you are in any doubt as to the size of any product you require, we recommend that you contact us prior to placing an order.
5. Prices
5.1 The prices of our products are quoted on our websites. The prices displayed on our websites may differ from prices that are available in third party companies or catalogues.
5.2 We will from time to time change the product prices quoted on our websites, but this will not affect contracts that have previously been established.
5.3 All amounts stated in these terms and conditions or on our websites are stated inclusive of VAT, other taxes and duties for countries stated in the approved shipping locations within Europe and in this respect these charges will be payable by you.
5.4 It is possible that prices on the website may be incorrectly quoted; accordingly, we will verify prices as part of our sale procedures so that a product’s correct price will be notified to you before the contract of sale comes into force.
5.5 In addition to the price of the products, delivery charges may be present where applicable, these will be notified to you before the contract of sale comes into force.
6. Payments
6.1 You must, during the checkout process, pay the prices of the products you order.
6.2 Payments must be made by any of the permitted methods specified on our websites.
6.3 If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.
6.4 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:
(a) an amount equal to the amount of the charge-back.
(b) all third-party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
(c) an administration fee of EUR 30.00 including VAT; and
(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 6.4 (including without limitation legal fees and debt collection fees),
and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 6.4.
7. Deliveries
7.1 Our policies and procedures relating to the delivery of products are set out in this Section 7 / in our shipping policy document. For more information, please see our full shipping policy.
7.2 We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process. You agree that we will not be responsible for failing to deliver goods to you if you have supplied us with an incorrect address.
7.3 We will use reasonable endeavours to deliver your products on or before the date for delivery set out in the order confirmation or, if no date is set out in the order confirmation, within 7 days following the date of the order confirmation; however, we do not guarantee delivery by this date.
7.4 We will only deliver products to addresses within the following countries; Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (Mainland Only), and Sweden. Please note some delivery estimations will vary depending on location.
7.5 You agree that we use independent third parties to deliver any products and therefore we cannot be held liable for any delays.
8. Risk and Ownership
8.1 The products you purchase from us will be at your risk from the time of delivery.
8.2 Ownership of a product that you purchase from us will pass to you upon the later of:
(a) delivery of the product; and
(b) receipt by us in cleared funds of all amounts due in respect of the product (including delivery charges).
8.3 Until ownership of a product has passed to you, you will possess the product as our fiduciary agent and bailee.
8.4 If you are business customer, then until ownership of a product has passed to you:
(a) you must store the product separately from other goods; and
(b) you must ensure that the product is clearly identifiable as belonging to us.
9. Returns and Cancellations
9.1 This Section 9 applies if and only if you contract with us as a consumer. All purchases are subject to the returns policy. For more information on returns, please see our full returns policy.
9.2 You will not have any right to return and/or cancel a contract as described in this Section 9 insofar if the contract relates to:
(a) the supply of products the price of which is dependent upon fluctuations in financial markets which we cannot control.
(b) the supply of goods which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly; and]
(C) the supply of goods made to your specifications or clearly personalised.
9.3 If you wish to return and therefore cancel a contract on the basis described in this Section 9, you must return the product or products to us as per our returns procedure. All items must be in its original unused and unmarked condition, in its original packaging. If we find that the product is not in a resalable condition, we reserve the right to refuse a refund on that item.
9.4 If you wish to return and therefore cancel a contract on the basis described in this Section 9, you will receive a full refund of the amount you paid, including the cost of sending the product or products to you; however, you will be responsible for paying the cost of returning the product or products to us.
9.5 If you cancel a contract on the basis described in this Section 9 and you do not return the product or products to us, we may recover the product or products and charge you for the costs we incur in doing so; similarly, if you return the product or products at our expense, we may pass that expense on to you.
9.6 Under the EU Consumer Protection Regulations, consumers have a right to cancel any distance contract to purchase a product or products from us at any time within the period:
(a) beginning upon the conclusion of the contract of sale under these terms and conditions; and
(b) ending after a period of 14 days beginning with the day after the day on which you receive the product or products, subject to the limitations set out in this Section 9.
9.7 In order to cancel a contract on the basis described in this Section 9, you must provide written notice of cancellation by email and send to support@teamson.co.uk
9.8 We will refund money using the same method used to make the payment.
9.9 We will process the refund due to you as soon as possible and, in any case, within the period of 7-10 business days following the day we receive your returned item/s.
10. Warranties and Representation
10.1 You warrant and represent to us that:
(a) you are legally capable of entering into binding contracts.
(b) you have full authority, power, and capacity to agree to these terms and conditions.
(c) all the information that you provide to us in connection with your order is true, accurate, complete, and non-misleading; and
(d) you will be able to take delivery of the products in accordance with these terms and conditions [and our delivery policy].
10.2 We warrant to you that:
(a) we have the right to sell the products that you buy.
(b) the products we sell to you are sold free from any charge or encumbrance, except as specified in these terms and conditions.
(c) you shall enjoy quiet possession of the products you buy, except as specified in these terms and conditions and
(d) the products you buy will be of satisfactory quality.
10.3 These terms and conditions set out all of our warranties and representations relating to the supply of products hereunder. To the maximum extent permitted by applicable law and subject to Section 10.1, all other warranties and representations are expressly excluded.
11. Breach of Product Warranty
11.1 If you believe that products you have purchased from us breach any of the warranties set out in Section 10.2, please contact us to discuss the issue and arrangements for the return of the products.
11.2 If products you purchase from us do not conform to the warranties set out in Section 10.2, then you will be entitled to a refund of all amounts paid in respect of those products. Alternatively, and subject to availability, we may agree to supply you with replacement products, in which case we will pay the cost of delivering those replacement products to you. In either case we will reimburse you for your reasonable expenses incurred in returning the products to us.
11.3 If you return a product in contravention of these terms and conditions, and you do not have any other legal right to a refund or exchange in respect of that product:
(a) we will not refund the purchase price or exchange the product.
(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.
12. Limitations and Exclusions of Liability
12.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence.
(b) limit or exclude any liability for fraud or fraudulent misrepresentation.
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law,
and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.
12.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:
(a) are subject to Section 12.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
12.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
12.4 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
12.5 We will not be liable to you in respect of any loss or corruption of any data, database, or software.
12.6 We will not be liable to you in respect of any special, indirect or consequential loss or damage, providing that if you contract with us under these terms and conditions as a consumer, this Section 12 .6 shall not apply.
12.7 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
12.8 Our aggregate liability to you in respect of any contract to purchase products from us under these terms and conditions shall not exceed the greater of:
(a) €125 euros: and
(b) the total amount paid and payable to us under the contract.
13. Order Cancellation
13.1 We may cancel any contract made under these terms and conditions immediately, by giving you written notice of termination, if:
(a) you fail to pay, on time and in full, any amount due to us under the contract; or
(b) you commit any breach of the terms of the contract.
13.2 If you are a business customer, we may cancel a contract made under these terms and conditions by written notice to you if:
(a) you cease to trade;
(b) you become insolvent or unable to pay your debts within the meaning of the insolvency legislation applicable to you;
(c) a person (including the holder of a charge or other security interest) is appointed to manage or take control of the whole or part of your business or assets, or notice of an intention to appoint such a person is given or documents relating to such an appointment are filed with any court;
(d) the ability of your creditors to take any action to enforce their debts is suspended, restricted or prevented, or some or all of your creditors accept, by agreement or pursuant to a court order, an amount of less than the sums owing to them in satisfaction of those sums; or
(e) any process is instituted which could lead to you being dissolved and your assets being distributed to your creditors, shareholders or other contributors.
13.3 We may cancel a contract to supply a product or products made under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war.
14. Consequences of Order Cancellation
14.1 If a contract made under these terms and conditions is cancelled in accordance with Section 13:
(a) we will cease to have any obligation to deliver products which are undelivered at the date of cancellation and,
(b) you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products)
15. Cookies
15.1 Cookies are small files or data that your computer stores when you visit a website. These cookies are essential for the running and operation of a website and enable you to shop online. The information they collect help you to view and purchase items online easily and securely. They prevent fraud and remember your online log-in details, previous pages and/or products viewed which helps to ensure that any future products offered as related products or through
advertising is suitable for your needs. We do not, however, use cookies to collect or record any personal data that may be submitted on the websites, it is purely for monitoring viewings and purchasing purposes only.
To browse and buy online at Teamson.eu, you will need to enable cookies. By using our websites, including making an enquiry/order or logging in, you are consenting to the use of cookies as explained above.
16. Scope
16.1 These terms and conditions do not constitute or contain any assignment or licence of any intellectual property rights.
16.2 These terms and conditions do not govern the licensing of works (including software and literary works) comprised or stored in products.
16.3 These terms and conditions do not govern the provision of any services by us or any third party in relation to the products (other than delivery services).
17. Assignment
17.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions − providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.
17.2 You may not, without our prior written consent, assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
18. No Waivers
18.1 No breach of any provision of these terms and conditions will be waived except with the express written consent of the party not in breach.
18.2 No waiver of any breach of any provision of these terms and conditions shall be construed as a further or continuing waiver of any breach of that provision or any other provision of these terms and conditions.
19. Severability
19.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
19.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
20. Third Party Rights
20.1 These terms and conditions are for our benefit and your benefit and are not intended to benefit or be enforceable by any third party.
20.2 The exercise of the parties’ rights under these terms and conditions is not subject to the consent of any third party.
21. Entire Agreement
21.1 Subject to Section 12.1, these terms and conditions, together with [our shipping policy and our returns policy],] constitute the entire agreement between you and us in relation to the sale and purchase of our products and supersede all previous agreements between you and us in relation to the sale and purchase of our products.
22. Law and Jurisdiction
22.1 These terms and conditions shall be governed by and construed in accordance with [EU law].
22.2 Any disputes relating to these terms and conditions shall be subject to the [exclusive / non-exclusive] jurisdiction of the courts of [Europe].
23. Statutory and Regulatory Disclosures
23.1 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our websites. We recommend that you consider saving a copy of these terms and conditions for future reference.
24. User Content and Social Media
24.1 We welcome your comments about our websites. However, any comments, feedback, notes, messages, ideas, suggestions, or other communications (collectively “Comments”) sent to our websites shall be and remain the exclusive property of Teamson. Your submission of any such comments shall constitute an assignment to Teamson, of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the comments. Teamson will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
24.2 By participating in any competitions and/or prize draws on our social media pages, you hereby release and hold harmless the social media platforms (such as Facebook, Twitter and Instagram) from all liability associated with the competition. Entrants are providing information to Teamson UK Ltd. and not to these social media platforms. Any photos you may post to the Teamson social media pages, you are granting permission to be used by Teamson. We can only accept 1 entry per person. Entries must be submitted by the closing date and time displayed in the details of the competition; we will not be responsible for any entries that are received for any reason. The winner will be chosen at random or by a team of judges depending on the competition. No prize is exchangeable for cash or services.
25. Our Details
25.1 Teamson.eu are owned and operated by Teamson UK Ltd.
25.2 We occasionally share account access with third parties for debugging purposes
26.4 You can contact us by writing to the business address given below, by using our website contact form, by email to support@teamson.co.uk or by telephone on +44-1952-916050.
Teamson UK Ltd.Unit G, Stafford Park 12, Telford, Shropshire, TF3 3BJ.
United Kingdom
